Your terms and conditions of use
PLEASE READ OUR POLICY BEFORE MAKING A PURCHASE. WE DO NOT MAKE EXCEPTIONS TO THIS POLICY SO IF YOU DISAGREE WITH ANY PART OF THE POLICY, PLEASE REFRAIN FROM MAKING A PURCHASE.
Disclaimer of Warranties and Limitation of Liability
This Site and all information, content, materials, products, software, and services included on or otherwise made available to you through this Site are provided by EonSmoke™ or its affiliates on an “as is” basis unless otherwise specified in writing. EonSmoke™ and its affiliates make no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, software or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk.
To the full extent permissible by applicable law, EonSmoke™ and its affiliates disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. EonSmoke™ and its affiliates do not warrant that this Site; information, content, materials, products, software, or services included on or otherwise made available to you through this Site; their services; or email sent from EonSmoke™ are free of viruses or other harmful components. EonSmoke™ and its affiliates will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, software or services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
Welcome to Eonsmoke.com – In visiting this website, you agree to accept the following terms and conditions. Please read each section carefully.
To fully understand the conditions and business practices of Eonsmoke, LLC and your guidelines to conduct business with us, please review our Privacy Notice.
Anytime you send Eonsmoke an e-mail, or login onto our website at eonsmoke.com, you are communicating with us in an electric format. This gives nonsmoker the permission to communicate back to you in the same electric format, either by e-mail or text written on our website. With this, we both mutually agree that any contracts, agreements, disclosures or notices, or any other communication that is provided to you by Eonsmoke.
Compliance with Applicable Laws; Export Control Laws
Visitor or user access to the Eonsmoke.com is governed by all applicable federal, state and local laws. All information available on eonsmoke.com is subject to U.S. export control laws and may also be subject to the laws of the country where you reside.
Eonsmoke and any other Eonsmoke.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Eonsmoke only sells to smoking adults, 18 years or older, who own and can purchase with a credit card. If you are under 18, Eonsmoke.com and its affiliates will refuse service, terminate all of your accounts, remove or edit content, or cancel orders immediately.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Eonsmoke reserves the right at any time after receipt of your order to accept or decline your order for any reason. Eonsmoke reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Eonsmoke reserves the right at any time after receipt to send an order to the confirmed AVS address.
Please make sure you input the correct address for shipping. Once the label has been created we are unable to change the address. To change the address, you would need to contact USPS and process a package interception. If there is a processing fee Eonsmoke is not responsible. Eonsmoke is not responsible for any custom taxes or duties.
Fraud Protection Policy
Eonsmoke reserves the right to prosecute to the full extent possible any and all fraudulent activity in conjunction with the website or products sold. You agree that all information provided at checkout is accurate and indisputable beyond protection provided by the federal Fair Credit Billing Act (FCBA). Eonsmoke shall have the right to pass through any and all penalties and fees to you in the case a chargeback is disputed and overturned in favor of Eonsmoke.
Risk of Loss
All items purchased from Eonsmoke.com or from the Eonsmoke offices or sales/distribution agents are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.
For lost packages please contact the carrier to file a lost package claim.
Eonsmoke, LLC. is not liable for any damages that are done to any electronics that are compatible with Eonsmoke USB/Wall/Car chargers including computers, cell phones, tablets, car accessories etc. Please use all Eonsmoke products and electronic cigarette accessories in the responsible format as to minimize the possible damages done.
RETURN POLICY PLEASE READ OUR RETURN POLICY BEFORE MAKING A PURCHASE. WE DO NOT MAKE EXCEPTIONS TO THIS POLICY SO IF YOU DISAGREE WITH ANY PART OF THE POLICY, PLEASE REFRAIN FROM MAKING A PURCHASE.
Exchanges / Returns:
Un-opened items – 30 days from delivery date for refund or exchange. (Un-opened- still in original packaging, original seals intact.)
Opened items – Are exchange only from 7 days from delivery date. No refunds allowed.
DOA (Defective on arrival) items – You must notify us in the form via email within 2 days of delivery.
You the purchaser are responsible for return shipment fees.
To get things done as smoothly as possible follow these steps:
- Call our customer service department at 862-225-9100 and send us an email with a photo of the item being claimed and the order number at email@example.com
- If approved, we will provide you an ultra-necessary RMA form and Number. Which is needed for any packages being sent to us.
- RMA form must be filled out entirely.
- RMA number must be written on the outer package that is being sent to us.
- You have 7 days after the RMA form and number had been advised to ship the package back to us.
- You MUST email us the tracking number for the package being returned. Failure to compete this step will resort into high delays and possible lost packages.
- We respectfully reserve the right to refuse and return to sender any packages that do not contain the RMA number visible on the returned package. We are not responsible for loss/ damage of returned items being returned..
CBD items are all sales are final. No returns or exchanges.
Certain manufacturers have strict policies of their own where they prefer to deal with end-user product issues directly by themselves. These manufacturers do not allow resellers/distributors to accept returns or provide service to the end user for their brand name products. These brands are listed below. If you purchased one of these brands, we will handle your return requests within the 7 days of your arrival date. After 7 days, any issue with these products will need to be handled by the manufacturer. We cannot accept a return or refund for these items after 7 days of your purchase. You can contact these manufacturers directly. Exceptions are any items that are not manufactured by Eonsmoke
Eonsmoke.com and its affiliates attempt to be as accurate as possible when posting content.
Except where noted otherwise, the prices displayed for Eonsmoke products represent the full suggested retail price listed on the product itself. Where an item is offered for sale by one of our merchants, independent sales representative or distribution agents, the price may be provided by that merchant.
With respect to items sold by Eonsmoke.com, we cannot confirm the price of an item until you register online and complete an online order form.
Disclaimer of Warranties and Limitation of Liability
This Site and all information, content, materials, products, software, and services included on or otherwise made available to you through this Site are provided by Eonsmoke.com or its affiliates on an “as is” basis unless otherwise specified in writing. Eonsmoke.com and its affiliates make no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, software or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk.
To the full extent permissible by applicable law, Eonsmoke.com and its affiliates disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Eonsmoke.com and its affiliates do not warrant that this Site; information, content, materials, products, software, or services included on or otherwise made available to you through this Site; their services; or email sent from Eonsmoke.com are free of viruses or other harmful components. Eonsmoke.com and its affiliates will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, software or services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
Eonsmoke reserves the right to change any and all content contained on this Site at any time without notice.
By visiting Eonsmoke.com, you agree that the laws of the State of New Jersey, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Eonsmoke.com or its affiliates.
If any provision of these Site Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
a. AGREEMENT TO ARBITRATE. You and we agree to submit any dispute arising under this agreement, with the exception of disputes alleging criminal or statutory violations, to binding arbitration in accordance with the Rules of the Better Business Bureau (Binding). A volunteer BBB arbitrator will render a decision that the arbitrator considers to be fair; in doing so, the arbitrator is not required to apply legal principles. The arbitrator’s decision will be final and binding on both you and us, and judgment on the decision may be entered in any court having jurisdiction. All administrative fees for the arbitration will be paid by the business. Further information about BBB arbitration may be obtained by calling the BBB Serving New Jersey at 609-588-0808. This Agreement to Arbitrate affects important legal rights. Neither of us will be able to go to court for disputes that must be arbitrated.
This privacy notice discloses the privacy practices for Eonsmoke, LLC. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
– See what data we have about you if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.